BigCommerce Chatbot

AI-powered product assistant for your store

Product Assistant
Ask questions about your products and inventory
Hello! I'm your store assistant. I can help you find products, answer questions about your inventory, and provide product recommendations. What would you like to know?
09:47 PM
Store Products (0)
View and search products from your BigCommerce store

No products found in your store

Firestore Product Sync
Sync your BigCommerce products to Firestore for storefront access
Last Sync:Never
Products in Firestore:0

How it works:

  • Products are fetched from BigCommerce and stored in Firestore
  • The storefront chatbot reads products directly from Firestore
  • No OAuth credentials needed on the storefront
  • Sync products manually or set up a scheduled job
Storefront Chatbot
Enable AI-powered customer support on your storefront

Automatically adds a chat widget to your store for customers to interact with

How it works:

  • Uses BigCommerce Script Manager API for automatic installation
  • No manual theme editing required
  • Appears as a floating chat button on your storefront
  • Automatically understands your products and inventory
  • Provides AI-powered customer support 24/7

Technical Details:

Debug Panel
Test API connections and troubleshoot issues

Quota Management:

  • Free tier: 15 requests per minute, 1,500 requests per day
  • Quotas reset every 24 hours
  • Using gemini-1.5-flash (lighter model) to conserve quota
  • Reduced token usage with shorter prompts

If quota exceeded: